In discussions about quality, I’ve often heard the saying, "Quality is not an accident." This statement resonates deeply with me, as it emphasizes that achieving high-quality care in health-care requires careful planning, attention to detail, and continuous effort. Quality cannot be achieved passively; it demands

One of the key aspects of quality management in health-care is making sure that all stakeholders, including health-care professionals, patients, and others, are involved in the decision-making process. This ensures that the perspectives and needs of all parties are taken into account, fostering a patient-centric