Last updated: April 22, 2025

Welcome to George Index Ltd. By accessing or using our website and services, including purchasing our courses, you agree to these Terms and Conditions. Please read them carefully.

 Definitions

• “Company,” “we,” “us,” or “our” refers to George Index Ltd, a quality‑management consulting and training firm specializing in healthcare.

• “Client,” “you,” or “your” means anyone who visits our website, engages our services, or purchases our courses.

• “Services” refers to our consulting engagements, training, audits, and online courses.
  
  

Use of Website

• You agree to use our website only for lawful purposes and in a manner consistent with these Terms.

• You may not disrupt or interfere with our website’s functionality or security.

• Course purchases are processed through Paystack. By making a payment, you authorize Paystack to process your transaction and agree to their terms and privacy policy.

Course Purchases & Refunds

• Enrollment & Access. After successful payment via Paystack, you’ll receive login credentials granting you access to the course portal. All course deliverables—templates, training materials, videos, and quizzes—will be available there for the access period specified at checkout.

• Payment Terms. All course fees are payable upfront via Paystack. Prices and access terms are clearly displayed at the time of purchase. All sales are final; we do not offer refunds.

• Technical & Content Support. If you encounter any technical issues or have questions about course content, please contact us within 7 days of purchase at georgindexinc@gmail.com. We’ll work with you promptly to resolve the issue or provide additional guidance.

Consulting Services

• We’ll provide consulting services as outlined in your signed proposal or engagement letter.

• Fees & Payment. Payment terms (rates, invoicing schedule, and due dates) are detailed in each proposal or engagement letter. Late payments may incur applicable penalties as specified in that agreement.

• Client Responsibilities. You agree to provide timely access to information, staff, and facilities as reasonably required for us to deliver services.

• Change Orders. Any changes to scope, deliverables, or timelines must be agreed in writing and may affect fees.

Deliverables & Ownership

• Course Deliverables. Upon purchase, you’re granted a non‑exclusive, time‑limited license to access and use course deliverables (templates, training materials, videos, quizzes, and any other downloadable resources) solely for your personal or internal business learning purposes, for the duration specified at checkout.

• Consulting Deliverables. For consulting clients, we grant you a non‑exclusive, perpetual license to use all reports, templates, training materials, and other materials we deliver as part of an engagement, solely for your internal business purposes.

• Our Intellectual Property. All underlying methodologies, tools, models, and other IP that underpin our courses and consulting services remain the exclusive property of the Company. You may not reproduce, distribute, or share our IP beyond your own organization without our prior written consent.
  
  

Confidentiality

• “Confidential Information” includes any non‑public data, materials, or communications marked confidential or understood to be confidential.

• Both parties agree to keep each other’s Confidential Information in strict confidence and use it only to perform under these Terms.

• Confidential Information does not include information that becomes public through no fault of the recipient or was already known.

Cookies & Tracking

Our site uses cookies and similar tools (including Google Analytics) to recognize you on return visits and understand which content you find most valuable. You can disable cookies in your browser, but some features may not work properly.

Sharing Your Information

We never sell or rent your personal data. We only share it with:

• For payment processing, under their privacy terms.

• Trusted Partners. Service providers (like our web host and email platform) under strict privacy terms.

• Legal Authorities. If required by law or to protect our rights.

• Business Transactions. In the event of a merger or acquisition, under similar privacy commitments.
  
  

Warranties & Disclaimers

• Our Warranty. We warrant that our services and courses will be delivered with reasonable care and skill.

• Except as expressly stated, we make no other warranties—express or implied—including fitness for a particular purpose or non‑infringement.

Limitation of Liability

• To the maximum extent permitted by law, neither party will be liable for any indirect, incidental, special, or consequential damages.

• Our total aggregate liability under these Terms will not exceed the fees you’ve paid us under the relevant engagement or course purchase.

Indemnification

You agree to indemnify and hold us harmless from any third‑party claims arising out of your use of our services, violation of these Terms, or infringement of any rights.

Term & Termination

• These Terms begin on the date you first access our site or engage our services and continue until terminated.

• Termination for Cause. Either party may terminate if the other materially breaches these Terms and fails to cure within 30 days of written notice.

• Effects of Termination. Upon termination, you’ll pay for services rendered up to the termination date, and all licenses granted will cease.

Governing Law & Dispute Resolution

• Governing Law. These Terms are governed by the laws of the Federal Republic of Nigeria.

• Dispute Resolution. Parties agree to first attempt to resolve disputes through good‑faith mediation. If unresolved within 60 days, disputes may be submitted to arbitration in Lagos under the Arbitration and Conciliation Act.
  
  

Changes to Terms

We may update these Terms at any time. We’ll post the revised Terms with a new “Last Updated” date. Continuing to use our website or services after changes constitutes acceptance.

 Contact Us

If you have questions about these Terms, please contact:

George Index Ltd

Email: georgeindexinc@gmail.com

Address: 12, Martin Ifediora, Lekki-Epe Expressway, Lagos, Nigeria.